Shipping & Returns

SHIPPING


ALL ITEMS ARE DISPATCHED FROM PERTH, AUSTRALIA.

PLEASE ALLOW 1-5 BUSINESS DAYS FOR PROCESSING, AS ITEMS ARE MADE TO ORDER.

 

PLEASE NOTE COVID-19 MAY BE CAUSING SHIPPING DELAYS WITH AUSTRALIA POST. WE CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS OR DISRUPTIONS.

  

SHIPPING SERVICES - AUSTRALIA

 

Service: Standard Shipping

Estimated Delivery Time: 7-14 Business days 

Cost: Free

Service: Express Shipping

Estimated Delivery Time: 1-7 Business days 

Cost: $10.99

Service: Express Shipping (Orders over $300)

Estimated Delivery Time: 1-7 Business days 

Cost: Free

 

SHIPPING SERVICES - INTERNATIONAL

Service: New Zealand Standard Shipping

Estimated Delivery Time: 7-14 Business days 

Cost: $17.99

Service: Singapore Standard Shipping

Estimated Delivery Time: 7-14 Business days 

Cost: $19.99

 

Service: Rest Of The World Standard Shipping

Estimated Delivery Time: 14-30 Business days 

Cost: $24.99

 

 

INTERNATIONAL TAXES AND DUTIES

 

International customers (outside Australia) are responsible to pay any applicable inbound duties, taxes, and any other fees outlined by local Customs authority. All international packages are shipped DDU (duties and taxes unpaid), meaning these fees are not included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive the parcel. We are unable to advise the amounts of what these fees might be, if applicable at all. Please contact your country's custom office for estimated charges and rates on packages coming from overseas.

 

WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PARCELS.

 

 

RETURNS & EXCHANGES

 

PLEASE NOTE ALL OF THE ITEMS ARE FINAL SALE.

WE ONLY REPAIR OR EXCHANGE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED, VINTAGE CONDITION OR NOMAL WEAR AND TEAR ARE NOT CONSIDERED TO BE FAULTY.

For repair or exchange of faulty products please contact us via email at unicornvintagejewellery@gmail.com within 48 hours from the date of arrival with photos and your order #.

 

Items must be returned in unworn or unused condition in its original packaging within the next 14 days.

Returns lost in the mailing process (make sure you get a tracking number) will not be accepted and responsibility will be held by the customer.

 

 

HOW LONG WILL IT TAKE TO GET A REFUND?

Once your items have been received by Unicorn Vintage please allow up to 14 business days for your refund to be processed back to your account. The retrieval of your refund will depend on the period of time your financial institution takes to process the refund.